These Terms & Conditions govern your access to and use of the EcomAuto Agency ("EcomAuto", "we", "us") website and services. By accessing our website or engaging our services, you agree to be bound by these terms. We may modify these terms at any time, and continued use constitutes acceptance of the updated terms.
1. Terms of Use
You may download or view materials on our website for personal, non-commercial use only. You may not republish, sell, reproduce, or otherwise misuse any content, software, or materials from our site without our written permission.
2. Our Services
EcomAuto provides done-for-you e-commerce automation services across marketplaces including Amazon, Walmart, TikTok Shop, and Shopify. The specific scope, deliverables, and timelines for your engagement will be set out in your service agreement or package details.
3. Electronic Communications
By visiting our website or communicating with us electronically, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
4. Testimonials
Feedback and testimonials you submit may be used by us for marketing and promotional purposes. We are not obligated to keep such feedback confidential or to provide compensation for its use.
5. Copyright & Trademarks
All materials on our website are protected by copyright and belong to EcomAuto or its content providers. Trademarks and brand names displayed may not be used in connection with any product or service that is not affiliated with or endorsed by their respective owners.
6. Copyright Complaints
We respect intellectual property rights. If you believe that content on our site infringes your copyright, please contact us with details of the alleged infringement and we will investigate promptly.
7. Payments & Billing
Fees for our services are due as set out in your package or service agreement. Setup fees are typically charged upfront, and ongoing management fees are billed on the agreed schedule. All fees are stated in US dollars unless otherwise noted.
8. Refund Policy
Refunds are governed by our Refund Policy. Please review it for full details on eligibility, processing fees, and non-refundable services.
9. Delivery Policy
Services are delivered by the agreed order confirmation date. Where applicable, you will receive status updates throughout your engagement. Expedited delivery may be available for an additional fee.
10. Revision Policy
Where revisions are included in your package, we aim to accommodate reasonable revision requests within the agreed scope, typically within a short turnaround. Revisions outside the agreed scope may incur additional charges.
11. Client Responsibilities
You are responsible for providing accurate information, timely access to required accounts and documentation, and compliance with all applicable marketplace policies and laws. Delays or issues caused by incomplete or inaccurate information provided by you are not our responsibility.
12. Limitation of Liability
To the fullest extent permitted by law, EcomAuto shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Marketplace performance depends on many factors outside our control, and we do not guarantee specific revenue or results.
13. Termination
Either party may terminate an engagement in accordance with the terms of the applicable service agreement. We reserve the right to suspend or terminate services for breach of these terms or applicable policies.
14. Information Security
We follow recognized security practices covering risk management, incident response, and business continuity to protect your information and accounts. Emails are transmitted using SSL/TLS encryption where supported.
15. Governing Law
These terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Contact Us
If you have any questions about this terms & conditions, please reach out:
- Phone: +1 (540) 642-1810
- Email: info@ecomautoagency.com
- Address: 6917 Quitman Drive, Fredericksburg, VA 22407, United States